Website terms & conditions
Last updated: September 2026
These terms and conditions explain how you may use the Thrive Health website at thrive-health.uk. By using this website, you agree to these terms. If you do not agree with them, please stop using the website.
About Thrive Health
This website is operated by:
Organisation
Thrive Health Collective Ltd
Clinic
Hartley House, Badminton Road, Old Sodbury, South Gloucestershire, BS37 6LX
Company number
17309177
Website
Thrive Health provides space and services for healthcare and wellbeing practitioners. Some practitioners working from Thrive operate independently and are responsible for the professional services they personally provide.
Where chiropractic services are provided, they are provided by chiropractors registered with the General Chiropractic Council (GCC).
Information on this website
The information on this website is intended to provide general information about Thrive Health, our practitioners and the services available from the clinic.
We take reasonable care to keep the information accurate and up to date. However, healthcare information can change and individual circumstances differ.
Information on this website should not be treated as personal medical advice, diagnosis or a substitute for an individual consultation with an appropriately qualified healthcare professional.
Using this website does not create a practitioner-patient relationship.
Chiropractic and other healthcare information
Information about chiropractic or any other therapy offered at Thrive is intended to explain the nature of the service and help you decide whether you would like to make an enquiry or arrange an appointment.
We do not guarantee that a particular treatment will be appropriate for you or will produce a particular outcome.
Suitability for treatment will be considered by the relevant practitioner following an appropriate consultation and assessment.
All chiropractic website content and advertising is intended to comply with the General Chiropractic Council Code of Professional Practice and relevant UK advertising requirements. Chiropractic communications should be legal, decent, honest, truthful and supported by appropriate evidence where claims are made.
Medical emergencies
This website is not an emergency healthcare service.
If you believe you or someone else may be experiencing a medical emergency, call 999 or seek appropriate urgent medical assistance.
For urgent medical advice in England where the situation is not life-threatening, contact NHS 111.
Do not rely on website information or an online enquiry form where urgent medical attention may be required.
Appointments
Information about appointment availability displayed on the website is subject to change.
An appointment is not confirmed until it has been accepted through the relevant booking process or confirmed by Thrive or the individual practitioner.
Appointments are also subject to our separate Appointments & Cancellation Policy and any additional terms provided by the practitioner delivering your care.
Fees
We aim to ensure that any fees displayed on the website are accurate.
Prices may change from time to time. Where possible, current fees will be displayed on the website or provided before an appointment is booked.
The price applicable to your appointment will normally be the price communicated to you at the time of booking, subject to any correction of an obvious error.
Independent practitioners
Thrive Health is a collective clinic and some practitioners operate their own independent businesses from the premises. The practitioner providing your treatment is responsible for:
• determining whether their treatment is appropriate for you;
• obtaining appropriate consent;
• maintaining their own professional registration where required;
• maintaining appropriate professional indemnity or insurance;
• providing their professional service; and
• maintaining clinical records where they are the relevant data controller.
Thrive Health Collective Ltd is not responsible for making clinical decisions on behalf of independent practitioners.
Nothing in these terms limits any responsibility that Thrive Health or an individual practitioner has which cannot lawfully be excluded.
Practitioner information
We aim to keep practitioner profiles, qualifications, registrations and services accurate.
Practitioners offering chiropractic services in the UK must be registered with the General Chiropractic Council. Where a GCC registration number is displayed, it may be checked against the GCC Register.
Results and treatment outcomes
Every person is different.
Information about potential benefits of treatment is provided for general information and does not constitute a guarantee that you will achieve a particular result.
Any recommendations or treatment decisions will depend on your individual circumstances, clinical findings and the professional judgement of your practitioner.
Website availability
We aim to keep this website available and functioning correctly, but we cannot guarantee uninterrupted access.
We may temporarily suspend, withdraw, update or change some or all of the website without notice where reasonably necessary, including for maintenance, security or technical reasons.
Links to other websites
Our website may contain links to websites operated by third parties.
These links are provided for convenience or additional information. Unless expressly stated otherwise, Thrive Health does not control or endorse those websites and is not responsible for their content, availability, privacy practices or security.
You should review the relevant terms and privacy information when visiting another website.
Intellectual property
Unless otherwise stated, the content of this website — including text, branding, graphics, photographs and design — belongs to Thrive Health Collective Ltd or is used with permission.
You may view and print reasonable extracts for your own personal, non-commercial use.
You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use substantial parts of the website without our prior written permission, except where permitted by law.
Third-party names, logos and trademarks remain the property of their respective owners.
Acceptable use
You must not use this website:
• unlawfully or fraudulently;
• to introduce viruses, malicious code or other harmful material;
• to attempt to gain unauthorised access to the website, servers or related systems;
• to interfere with the normal operation or security of the website; or
• in a way that infringes another person's rights.
Privacy and cookies
Your use of the website may involve the collection and processing of personal information.
Please see our separate Privacy Policy and Cookie Policy for information about how we use and protect personal information and how cookies are used on the website.
Accessibility
Thrive Health aims to make its website and services accessible to as many people as reasonably possible.
Please see our separate Accessibility Statement for further information and details of how to contact us if you experience difficulty accessing the website or clinic.
Liability
We take reasonable care in preparing and maintaining this website.
However, to the fullest extent permitted by law, Thrive Health Collective Ltd does not accept responsibility for loss arising solely from reliance on general information contained on this website where an individual professional assessment would reasonably have been required.
We do not accept responsibility for loss caused by events outside our reasonable control, including temporary website outages or problems caused by third-party services.
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Nothing in these website terms limits any professional duty owed to a patient by their treating practitioner.
Changes to these terms
We may update these terms from time to time, for example where our services, website functionality or legal obligations change.
The latest version will be published on this website and will show the date it was last updated.
Governing law
These website terms are governed by the laws of England and Wales.
The courts of England and Wales will generally have jurisdiction over disputes relating to these terms, subject to any rights you may have under applicable consumer law.
Contact us
If you have any questions about this website or these terms, please contact:
Organisation
Thrive Health Collective Ltd
Address
Hartley House, Badminton Road, Old Sodbury, South Gloucestershire, BS37 6LX
Website
Company number
17309177
Reference note: Prepared for Thrive Health with reference to current UK consumer, data-protection and healthcare advertising requirements and the GCC Code of Professional Practice (2026).